1. SHIPPING & DELIVERY POLICY
At Look, we provide FREE Standard delivery to any address within Global (UK). However, do note that we do not deliver to military and restricted areas, all naval ports.
Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.
2. ORDER STATUS & TRACKING
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 3 to 5 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.
Local Deliveries
There are 2 delivery options available for customer, Standard and Express courier.
We use EVRI & DX to ship your order.
Standard Courier – For smaller order we use EVRI for all local orders and it takes approximately 3-6 working days to reach you from the time of order. For bigger sizes we use DX Courier and it takes approximately 2-5 business days to reach your destination.
Express Courier – is available at an additional charge of $4.00 and it takes approximately 1 working day to reach you from the time of order after we sent you tracking on email.
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number for express courier, for standard shipping you can request us for tracking on whatsapp after 1 day and email us on the ID (orders@photoframed.co.uk). You may check and track the delivery status of your orders with our local logistics partner, with your 6-digit Order Number. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.
3. TAXES, DUTIES & TARIFFS
For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.
4. MODE OF PAYMENTS
We accept payments via VISA/MASTER credit and debit cards, and PayPal. We do not accept payments via ATM.